Cybersecurity

Server & Firewall Monitoring

Ongoing monitoring of servers and firewalls under a service agreement.

We monitor agreed servers and firewalls for availability and security events, so issues are spotted and acted on early. Monitoring hours, response times and escalation are set out in your service agreement.

Who it’s for

  • Businesses relying on on-premises servers or firewalls
  • Organisations without in-house monitoring

What we examine

  • Agreed servers and firewalls
  • Availability and security alerts
  • Escalation to your nominated contacts

How an engagement works

Onboarding

We agree the systems, alerts and escalation contacts.

Configuration

Monitoring is set up and tested.

Ongoing monitoring

Alerts are handled in line with your agreement.

Reporting

Periodic reporting as agreed.

What you need

  • A signed service agreement
  • Appropriate access to the monitored systems

What you receive

  • Monitoring as per agreement
  • Incident notifications
  • Periodic reports

Limitations. Monitoring covers only the agreed systems and alert types, and depends on connectivity to them. Service levels are defined in the agreement, not on this website.