Cybersecurity
Server & Firewall Monitoring
Ongoing monitoring of servers and firewalls under a service agreement.
We monitor agreed servers and firewalls for availability and security events, so issues are spotted and acted on early. Monitoring hours, response times and escalation are set out in your service agreement.
Who it’s for
- Businesses relying on on-premises servers or firewalls
- Organisations without in-house monitoring
What we examine
- Agreed servers and firewalls
- Availability and security alerts
- Escalation to your nominated contacts
How an engagement works
Onboarding
We agree the systems, alerts and escalation contacts.
Configuration
Monitoring is set up and tested.
Ongoing monitoring
Alerts are handled in line with your agreement.
Reporting
Periodic reporting as agreed.
What you need
- A signed service agreement
- Appropriate access to the monitored systems
What you receive
- Monitoring as per agreement
- Incident notifications
- Periodic reports
Limitations. Monitoring covers only the agreed systems and alert types, and depends on connectivity to them. Service levels are defined in the agreement, not on this website.